The Ontario Sewer and Watermain Construction Association ("OSWCA") through its membership in the Canadian Construction Association (CCA) has been granted access for distribution to this draft Human Resources (HR) Toolkit ("Toolkit") for the general use by sewer and watermain contractors in Ontario who administer their own Human Resources policies and programs.

While the Toolkit attempts to bring together issues concerning our industry, it should not be used without modification. As described below, sewer and watermain contractors must tailor this Toolkit to their own workplaces.

This Toolkit has been designed to provide employers in the construction industry with practical guidance on human resources-related issues. It will assist a contractor in undertaking and tracking the necessary HR documentation for their company. The Toolkit includes explanations of key concepts, templates, and case studies. It contains modules on workforce planning, recruitment and selection, workforce engagement and performance, and a prescription for leading in changing times.

It cannot be emphasized enough that, when creating an HR program, a contractor must consider the workplace or construction site on which they are employed or contracted. The OSWCA does not, and cannot, guarantee the application of this Toolkit to your own work. It is intended only to provide a general and suggested framework for use within your own organization. This Toolkit is not legal advice. The OSWCA does not assume any liability for the information presented herein, including the manner in which it is used by a contractor's organization.

The Toolkit should be regularly reviewed, to ensure that your program remains current and complies with current government regulatory standards.


Toolkit Items


Finance & Administration

Health and Safety


Conduct and Discipline



  • Sample Reference Check - Document describing steps to conduct an effective reference check, including sample questions.

  • Exit Interview Form - Template to effectively conduct an exit interview, including sample questions.

  • Extending an Offer - A listing of the items that should be included in an offer letter.

  • Interview Questions - A listing of suggested interview questions, including what each question speaks to.


Strategic Planning



Additional Job Resources


Physical Demand Analysis

  • Bulldozer Operator - Operate a Bulldozer to move earth during construction and to set ground surface for roads prior to grading. Bulldozers utilized to push/pull other equipment on site.

  • Dump Truck Operator - Drive and operate a Dump Truck to remove excavated materials from the construction site and to deliver required construction materials to work sites.

  • PDA - Benchman - To create benches & steps inside concrete pipes and to form seams at concrete pipe junctions.

  • PDA - Cement Finisher-Roads - Finish concrete for curbs, sidewalks and bridges decks.

  • Pipe Layer - To install various types of pipes.

  • Ready Mix Operator - Drive and operate truck to deliver ready mixed concrete.

  • Rubber Tire Backhoe Operator - Operate a Rubber Tire Backhoe to excavate ground during construction.

  • Rubber Tire Loader Operator - Operate a Rubber Tire Loader to excavate and move earth during construction.

  • Topman (Sewers) - To prepare various types of pipe for underground instillation.

  • Track Loader Operator - Drive and operate a Track Loader to excavate and move earth during construction.